KŌRI
Tokyo Ice House

Are you 18 or older?

This store sells nicotine products. We verify age on every visit and again at your door.

Help · サポート

Everything you'd want answered before ordering.

And if it isn't here, message 0329 600 6969 on WhatsApp. A person replies, mon–sat, 11am – 9pm pkt.

Shipping & delivery

Cost Flat Rs 250 anywhere in Pakistan. Free on orders over Rs 3,500.
Dispatch Dispatched within 24 hours. Orders placed before 6pm usually go out the same day.
Karachi / Lahore / Islamabad Typically next day after dispatch.
Other cities Two to three working days.
Tracking A WhatsApp message with your tracking number as soon as the parcel leaves us.
Payment Cash on delivery only. No advance payment, no card details, ever.

Which nicotine strength?

Both strengths are the exact same flavour. The only difference is how hard it hits the back of your throat.

Smoother

Pick this if 50mg feels harsh, if you vape a larger device or take long draws, or if you are cutting down. Softer throat hit, same flavour intensity.

Standard for pods · what most people order

The default salt-nic strength and the right choice for small pod systems. If you are switching from cigarettes, start here.

Not sure? Tell us what device you use on WhatsApp and we will give you a straight answer — including telling you to buy the cheaper option when that is the right one.

Returns & refunds

You can refuse the parcel at the door

Open it in front of the rider. If the seals are broken, the count is wrong, or anything is leaking, hand it straight back and pay nothing. That is the entire point of cash on delivery.

Damaged, leaking or wrong flavour — 48 hours

Message 0329 600 6969 with a photo and your order number within 48 hours of delivery. We replace it or refund it, your choice, and we pay the return postage.

A verification code that fails — double refund

Send the photo of the failed check with your order number. You keep the bottle and we refund twice what you paid for it.

Changed your mind

Unopened, still-sealed bottles can come back within 7 days for a full refund of the product price. Return postage is on you in this case, since nothing was wrong with the order.

What we cannot take back

Bottles that have been opened or had the seal broken, for hygiene reasons. This is standard across the industry and is why we would rather you asked us for a flavour recommendation first.

Other questions

No. There is no sign-up, no password and no login. Add what you want, give us a name, number and address, and you are done.

For a typical daily vaper on a pod system, roughly ten to fourteen days. If you go through more than that, the 60ml or a bundle works out noticeably cheaper.

Yes. Every bundle is build-your-own — pick any combination of the ten flavours and set 30mg or 50mg per bottle as you go.

Yes, anywhere our courier reaches, which is effectively everywhere in Pakistan. Remote areas take an extra day or two.

No. We message you once about dispatch and once if there is a delivery problem. We do not sell, share or resell your details, and we do not run marketing calls.

Not right now. We stock e-liquid only, and we would rather do ten flavours properly than a hundred products badly. If you need a device recommendation, ask on WhatsApp — we will point you somewhere reputable even though we make nothing from it.

Yes — 18. We age-gate the site and our riders can request ID on delivery. We will cancel any order we believe is going to a minor.

You can. Message 0329 600 6969 with the flavours and strengths you want and your address, and we will place it for you. The site is faster, but the option is there.

Still stuck?

0329 600 6969
Mon–Sat, 11am – 9pm PKT